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Asked a question 2 years ago

What thing would you most like to see changed when cinemas re-open? I think mine is cleaner toilets (yes, I go on about it a lot), but also friendlier service, especially with more social distancing.

Since our first live session we've received so much feedback, emails and questions we feel it would be wrong just to store it all as a survey response. 

For that reason we've created this community where you'll be able to bring up new topics, ask questions, discuss directly with each other, and continue the discussion also after the webinar has ended.

On behalf of the cinema community: Thank you for contributing!

David Hamill
Assistant Night Manager

Cleanliness will be key and not just implied but think if patrons are to be confident and comfortable in a cinema they need to see front of house staff actively and constantly cleaning.

The ability to pre-order and prepay for food from the kiosk/concession stand via the cinema app at the same time as ordering tickets or just before arrival, packaged and ready for collection à la 'click & collect' would imagine also make patrons happy.

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